GDS to Postman Syllabus with links & MTS to Postman Exam Syllabus(Latest)

GDS to Postman Syllabus with links & MTS to Postman Exam Syllabus (Latest) is shared here for easy reference. The Postman Syllabus: (GDS to Postman; MTS to Postman) along with links to study material will help have a fair idea while preparing for the exam. There will be a good hike in GDS Salary when you become a postman.

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GDS/MTS to Postman Exam Syllabus 2021

Paper 1:	Paper 1:  Time: 90 minutes (in Part A & Part B together) Part-A  :  100 Marks Marks(50X2marks=100) Part-B   :   50 Marks  Marks(25X2marks=50)                  Minimum marks: 150 Marks (Each question carries 2 Marks)	Questions		Marks
Paper 1 Part A	Post Office Guide Part 1	30 Questions		60 Marks
Part A (50X2marks =100 Marks)	(a) Organization of the Department
	(b)Type of Post offices
	(c) Business Hours
	(d) Payment of postage, stamps, and stationery
	(e) General rules as to packing, sealing, and posting, manner of affixing postage stamps
	(f) Methods of address
	(g) Post boxes and Post bags
	(h) Delivery of mails
	(i) Refusal of article
	(j) Payment of eMoney Order
	(k) Redirection
	(l) Instruction regarding address change
	m) Articles addressed to the deceased person
	n) Liability to detention to certain mails
	o) Facilities provided by Postmen in rural areas
	(p) Product and Services: Mails, Banking & Remittances, Insurance, Stamps, and Business (Reference: India Post Website) Official Postal Articles
	(q) Prohibited Articles
	Postal Manual Volume V (Each question carries 2 marks)	10 Questions		20 Marks
	(a)  Definitions: Head, Sub and Branch Office, Mail Bag, Face and Facing, Beat, Camp Correspondence, Late letters and too late letters, Mis-sent and Mis-directed articles
	Volume VI Part III: a) Head Postman b) Knowledge of Postal Business c) Supply of forms to be carried out d) Sale of stamps e) Postman’s Book f) Address to be noted on Postal Articles g) Damaged articles to be noticed h) Receipt for articles issued for delivery i) Book of receipts for intimations and notices delivery j) Intimation for delivery k) Realization of postage before delivery l) Receipts of addresses for registered m) Delivery to illiterate addressees, Pardanashin women n) Delivery of insured articles addressed to minor o) Payment of e-Money Orders p) eMoney Orders addressed to minors q) Payment of eMO and delivery of registered letters to lunatics r) Duties of village Postman	5 Questions				10 Marks
	Postal Manual Volume VII a) Stamps and Seals b) Portfolio and its contents c) Stationery d) Preparation of daily report e) Mail Abstract f) Exchange of Mails g) Cage TB h) Disposal of mails addressed to a section or a mail office i) Closing of transit bags j) Duties and responsibilities of Mail Guard/Agent k) Final duties before quitting Van or office l) ‘A’ order and ‘B’ order	5 Questions			10 Marks
Paper 1 Part B	GDS to Postman Syllabus Paper-I-Part-B: Maximum Marks -50 (25 questions X 2 = 50Marks)	Questions		Marks
Part B   25 Questions X 2 =50 Marks	General Awareness / Knowledge (10 questionsX2 marks=20 marks) Topics to be covered: (1 to 3 questions from each topic)	10 Questions		20 Marks
	(a) Indian Geography
	(b) Civics
	© General Knowledge
	(d) Indian Culture & Freedom struggle
	(e) Ethics and Morale Study
	2. Basic Arithmetic (10 questionsX2= 20 Marks) Topics to be covered: (1 to 2 questions from each topic)	10 Questions		20 Marks
	(a) BODMAS (Brackets, Orders, Division, Multiplication, Addition, Subtraction)
	(b) Percentage
	(c) Profit and Loss
	(d) Simple Interest
	(e) Average
	(f) Time and Work
	(g) Time and Distance
	(h) Unitary Method
	Reasoning and Analytical Ability (Non-Verbal / Pictorial)	5 Questions	10 Marks

PAPER-II	PAPER-II Maximum Marks:50 Marks Total Time:60 Minutes	No: of Questions	Marks
	1. Translation of words from English to the local language {15 Multiple Choice Questions of 1 mark each}	15 MCQs Questions	15 Marks
	2. Translation of words from local language to English {15 Multiple Choice Questions of 1 mark each}	15 MCQs Questions	15 Marks
	3.  Letter writing in the local language in 40 to 50 words (1 question to be attempted out of 3 options)	1 Letter Question	10 Marks
	4. Paragraph /Short Essay in the local language of 40 to 50 words (1 question to be attempted out of 3 options)	1 Essay Question	10 Marks

PAPER III	GDS to Postman Syllabus PAPER III Maximum Marks:25 Marks Total Time:15 Minutes	No: of Questions	Marks
DEST [Data Entry Skill Test]	Skill test of data entry for 15 minutes on the computer on the same day.   [Data entry of 1000 key depressions (+/-5%)		25 Marks

Want to get GOOD Marks in Letter writing irrespective of Hindi, Telugu, or any local language, you know the SECRET of getting marks in Letter writing. WATCH RIGHT NOW:

Watch the following videos useful for GDS to Postman and MTS to Postman Exams RIGHT NOW:

Good Resources:

Do not forget to download & read the following Latest Material useful for the Postman Exam & PA Exam:

1. PTC Mysore PA Induction-Reading Material-1

2. Reading Material-2

3. And Reading Material-3

4. Small GK Book by Manohar Pandey.

Read Also

PO Guide Part 1: MCQs for PA, Postman, IPO, PS Gr B Exam

 

Stamps: 52 MCQs with Quiz for GDS to Postman Exam, MTS, PA Exam(Latest)

 

Volume V MCQs with Quiz for GDS/MTS to Postman Exam

 

Volume VI Part III MCQs & Quiz for GDS/MTS to Postman, GDS/MTS/Postman to PA

 

Postal Manual Volume VII: 45 MCQs with Quiz for GDS/MTS to Postman Exam 2020

 

General Awareness/Knowledge MCQs/Notes

 

Annual Administrative Report 2019-20 MCQs for IPO Exam & Gr B Exam

 

RMFS(Remotely Managed Franking System): MCQs for IPO Exam & PS Gr B

 

PO Guide Part 2 Quiz (MCQs) for IPO Exam, PS Group B Exam

GDS to Postman Exam Syllabus 2021

From GDS to Postman an exam will be conducted to decide the promotion. GDS to Postman exam syllabus 2019 has been given below in sequence with Volume and Rule numbers for your convenience. For GDS to Postman exam book reading by going through Postal manuals will help you to understand the basic concepts.

GDS to Postman Syllabus (New)

PO Guide Part-I Volume is given here with syllabus:

PO Guide Part-I-SECTION I – GENERAL
ORGANISATION

Clause 1:

Control – The Postal Department is under the administrative control of the Secretary Posts, New Delhi. The Secretary Posts also functions as the Chairman of the Postal Board and Secretary of the Department of Posts. For purposes of administration, the entire country has been divided into 23 Postal Circles under a Chief Postmaster General as shown below :

SLNO	Circle	Headquarters	Jurisdiction (apart from the state )
1.	Andhra Pradesh	Vijayawada-520 013	Yanam
2.	Assam	Guwahati
3.	Bihar	Patna-800 001
4.	Chhattisgarh	Raipur
5.	Delhi	New Delhi-110 001
6.	Gujarat	Ahmedabad-380 020	Daman & Diu and Dadra & Nagar Haveli)
7.	Haryana	Ambala-133 001
8.	Himachal Pradesh	Shimla
9.	Jammu & Kashmir	Srinagar-190 001
10.	Jharkhand	Ranchi
11.	Karnataka	Bangalore-560 001
12.	Kerala	Thiruvananthapuram-695 001	Lakshadweep
13.	Madhya Pradesh	Bhopal-460 0012
14.	Maharashtra	Mumbai-600 002	State of Goa
15.	North Eastern Circle	Shillong	Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura
16.	Odisha	Bhubaneswar-751 001
17.	Punjab	Chandigarh-	Chandigarh UT
18.	Rajasthan	Jaipur-302 007
19.	Tamil Nadu	Chennai-600 002	Pondicherry UT(except Yanam)
20.	Telangana	Hyderabad-500 001
21.	Uttar Pradesh	Lucknow
22.	Uttaranchal	Dehradun
23.	West Bengal	Kolkata-700 001	Andaman and Nicobar Islands & Sikkim

(ii) In each Circle there are many Postal Divisions under the charge of Senior Superintendents or Superintendents of Post Offices who directly control the working of all the Post Offices under their jurisdiction. The R.M.S.(Railway Mail Service) Offices and Sections are similarly controlled by the Senior Superintendents or Superintendents RMS in each Circle. The address of the local Senior Superintendent/Superintendent of the Post Offices or RMS can be ascertained from the Post Office or R.M.S. Office.

Note:- The Head of the Army Postal Services is the Director, Army Postal Services, Army Headquarters, Q.M.G.’s Branch, New Delhi-11.

[GDS to Postman Syllabus]

2. Types of Offices – Post Offices are divided into three classes.

(a) Head Post Offices.

(b) Sub-Post Offices including E.D. Sub-Offices, and
(c) E.D. Branch Post Offices.
The first two classes of offices normally transact all types of postal business. Facilities are generally provided at Branch Post Offices for the main items of postal work like delivery and dispatch of mails, booking of registered articles and parcels accepting SB deposits and effecting SB withdrawals, and issue and payment of money orders, though in a restricted manner. So for as the public is concerned, there is generally no difference in the character of the service rendered by Sub-Post Offices and Head Post Offices except regarding a few P.O. Savings Bank transactions. Certain Post Offices do not undertake all types of postal business. The restrictions imposed will be found in the list of Post Offices published as Part III of this Guide.

Note:-

The Head Offices in the more important cities are in charge of gazetted officers, and such Head Offices are referred to as First-class Head Ofice, First Class Head Postmaster, exercise all the powers of a
Superintendent of Post Offices about their own offices.
Note:- Value-payable articles and money orders will not be booked to the address of Army Post Offices.

3.Night Post Offices-

(i) The working hours of the post offices are generally fixed by the Head of the Circle according to the timings given in clause 5 of the Post Office Guide. However, the Director-General may extend the working hours of any post office up to 8:30 P.M. and keep them open on Sundays also. These post offices will be termed ‘night post offices’ and will transact those transactions which have been
authorized by the Director-General on this behalf.

(ii) During the extended hours, these post offices will generally book registered articles including V.P. articles, issue T.M.Os, and sell I.P.Os. and postage stamps. Deposits into Savings Bank Account and sale of cash certificates will be available up to 7.00 p.m. on weekdays only. Payment of T.M.Os will also be effected up to 6 p.m.

(iii) On Sundays and National Holidays as well as other P.O. holidays the night Post Offices function and observe restricted working hours. These offices work for one shift only from 10:00 to 17.00 hours. The delivery functions of the offices are entirely suspended as well as the payment of Money Orders and Savings Banks and post office Certificates are also suspended on these days.

(iv) Night Post Offices are indicated in the list of Post Offices in Part III of this Guide.

[GDS to Postman Syllabus]

4. Mobile Post offices – Mobile Post Offices are functioning at Bombay, Calcutta, Delhi, Madras, Ahmedabad, Nagpur, Hyderabad, Bangalore, Kanpur, Poona, Jaipur, and Bhilai Industrial Township. These Mobile Post Offices are intended to provide the facility of late posting in the different areas of the cities at different timings according to a fixed schedule (excluding insured and V.P.). “These offices remain closed on Sundays and Postal Holidays.”

The Mobile Post Offices sell stamps and Postal stationery, grant certificate of posting, book surface, and airmail registered articles of the letter mail (excluding insured and V.P.) and air parcels besides accepting unregistered articles of the letter mail for dispatch. The mobile Post Offices at Madras and Nagpur are also permitted to book money orders.

BUSINESS HOURS

5.Normal weekdays.- (i) At every Post Office and RMS Office, the hours during which business is transacted with the public and the times at which mails are delivered and dispatched are conspicuously notified. The public business hours are fixed about local convenience and the arrival and departure timings of the mails and all work at the Post office counters is stopped precisely at the latest hours fixed. The business hours in the principal Post Offices are generally as indicated below on normal weekdays, which do not post office holidays.

For Reference and inquiries, sale of the postage stamps and stationery and grant of certificate of posting During the entire working hour of the office.

Booking of registered and insured articles, including value payable articles parcels and telegraphic money orders.

For about six to seven hours (On Saturdays usually for five hours stopping at 3 pm)

For the issue of money orders, sale and payment of postal orders, Savings Bank and Post Office Certificate transactions, and payment of telephone bills. Etc.
About five hours (One Saturdays for three hours stopping at 1 p.m.)

(ii) Post Offices in charge of extra-departmental agents are kept open for a maximum period of five hours only.

NOTE:-

The delivery of registered, insured and V.P. articles and payment of money orders at the window of the Post Office usually be attended to between the hours fixed for the booking of the respective classes of articles.

(iii) Arrangements have been made in most stationery RMS offices for the booking of registered articles of letter mail, RD articles, and the sale of postage stamps and stationery. The hours during which these services will be available are notified at each office. A list of R.M.S. Offices doing such Post Office work will be found in Part III of this Guide.

(iv) Facilities are provided at all important offices for the posting of correspondence and the booking of registered letters for a limited period beyond the normally scheduled hours on payment of a late fee. The rates of the late fee charged are indicated in the Appendix to this Part.

[GDS to Postman Syllabus]

7. Business done on Sundays and P.O. holidays

(a) Except for the Night Post Offices all post offices Mobile Post Offices are generally closed on Sundays and PO Holidays and no business transacted with the public. There is also no clearance of street letter post boxes delivery of mails on such days.

(b) Facilities are provided for the posting of letters on which the prescribed late fee is paid during certain specific hours in the letterboxes at RMS offices and selected offices. Such postings can also, be made in the letterboxes of the mail vans of R.M.S. Sections, Machine franked articles should not be posted either in the Post Office letterbox or the mail van letterbox.

(c) Registered newspapers and packets of registered newspapers are accepted on Sundays and PO holidays without payment of any late fee in Press Sorting Offices, R.M.S. offices, and at Night Post Offices.

(d) Generally, all RMS offices stamps and postal stationery and grant certificates of posting and book registered articles on payment of usual late fee during specified hours on Sundays and PO holidays.

NOTE 1:- Postage stamps, postcards, inland letters, and envelopes are also sold at the telegraph branches of the combined post and telegraph offices the hours they are open to the public.

8. Post offices Holidays –

The following 14 holidays are observed as Post Office holidays:-
(1) Republic Day (26th January)
(2) Independence Day (15th August)
(3) Mahatma Gandhi’s Birthday (2nd October)
(4) Idul-Zuha (Bakr-Id)
(5) Muharram
(6) Idul-Fitr
(7) Good Friday (Friday before Easter Sunday)
(8) Christmas Day (25th December)
(9) Budha Purnima
(10) Guru Nanak Birthday
(11) Mahavir Jayanti

(12) Dussehra(Vijay Dasami)

(13)Milad-un-Nabi or Id-e-Milad(Birthday of Prophet Mohammad)

(14) Diwali(Deepavali)

Also, the post offices observe post office holidays on 3 other days which vary from circle to circle based on the Central Government Employees Welfare Coordination Committee (CGEWCC) decision.

PAYMENT OF POSTAGE

9.Desirability of prepayment of postage – The Post Office endeavors to forward by the earliest possible mail and effect delivery as expeditiously as possible of all fully prepaid postal articles. Unpaid articles or articles on which the postage is not fully prepaid are not afforded any greater security in transmission over other unregistered mail. On the other hand, such articles are liable to detention to tax the postage due on them. They are, also, not issued along with the special deliveries intended only for unregistered mails but held over for the general deliveries for all classes of mail.

[GDS to Postman Syllabus]

10. Postage Stamps and Stationery. –

(i) Payment of postage is normally to be effected using postage stamps issued by the Indian Post Office under the authority of the Govt. of India. The Post Office issues, also, certain items of stationery like envelopes, inland letter cards, postcards with the value of the requisite stamps embossed on them. If the postage required on such embossed postal stationery is more than the value of the stamp printed on the article, the difference can be made good by affixing additional postage stamps of the requisite value.
(ii) The denominations of postage stamps and the varieties of postal stationery issued by the Indian Post Office have been indicated in the Appendix to this Part.

[GDS to Postman Syllabus]

NOTE:-

Post Offices also, sell Revenue stamps issued by the Central Government. These stamps cannot be used for payment of postage.

(iii) Postage charges can, also, be paid using a proper impression or impressions of a franking machine or in certain cases in cash as indicated in Clauses 11 and 12 respectively.

(iv) Philatelic Bureaux – To cater to the needs of philatelists and stamp collectors, the department has set up Philatelic Bureaux at the principal Post Offices at Allahabad, Ahmedabad, Bangalore, Bhopal, Bombay, Calcutta, Chandigarh, Srinagar, Cuttack, Hyderabad, Jaipur, Kanpur, Kurnool, Lucknow, Madras, Nagpur, New Delhi, Patna, Shillong, Simla, Trivandrum, 1 CBPO C/o 50 APO and 2 CBPO C/o 99 APO.

Overseas orders are executed at the Indian Philatelic Bureau, Bombay G.P.O.Bombay.

N.B.:- For details refer to Section VII of this Guide.
11. Franking Machine.- A postal franking machine is a stamping machine intended to stamp impressions of dies of approved design on private and official postal articles in payment of postage and postal fees. A commission of 1-1/2 percent is permitted on the value of franks used.

2. For being recognized valid, the impressions of ‘frank’ should consist of the following dies:-
(a) Value Die and (b) Licence Die.

3. At present the following are the authorized dealers in Postal Franking Machines:-
(i) M/s. Roneo-Vickers India Ltd., 184 Jor Bagh, New Delhi-110003 for ‘Neopost’ manufactured by them;

(ii) M/s. Gillanders Arbuthnot & Co. Ltd., Gillanders House, Post Box 174, Calcutta 1 for ‘Stampmaster’ manufactured by Republic Engineering Corpn. Ltd.;

(iii) M/s. Macneil & Magor Ltd., 2 Fairlie Place, Calcutta-1 for Kilburn 999 & Kilburn 9999 manufactured by them;

(iv) M/s. Postalia Interfrank Pvt. Ltd., 1/13, Edward Elliots Road, Madras-4 for ‘Armcess’ manufactured by Armcess Engineers Pvt. Ltd.

(v) Northern Zone distributors – M/s. Continental Commercial Co. Ltd., M43. Block Connaught Circus, New Delhi-110001 Eastern Zone Distributor.

M/s. Continental Commercial Co. Ltd., 8/1, Dalhousie Square, East, Calcutta 70001 and southern Zone Distributors M/s. Sarada Agencies, 1/155, Mount Road, Madras – 60002 for ‘RECO Twelve value Postal
Franking Machines manufactured by Republic Engineering Corporation ltd., 16, Bamasharan Roay road, Calcutta-700034.

(vi) Messrs. Business Forms Limited, 6-A Middleton Street, Calcutta-700071 and its branches for ‘Postmete’ Electrical Multi-value Postal Franking Machine manufactured by them.

4. The use of a franking machine except under a valid license issued by the Head of the Postal Division in which the machine is located, is prohibited. Any person wishing to use a franking machine shall apply to the Head of the Postal Division concerned in the prescribed form through the authorized dealer. A license is necessary for each franking machine used.

5. Machine franked articles can be posted at not more than two offices specified by SPO in the license. Where only one office of posting is desired, these must be handed in by a representative of the licensee at the Counter of the post office. Where the licensee desire to post them at two offices, they may be handed in either at a Post Office and, or at a Post Office and a night post office.

The franked articles will be tendered at the counter bundled in separate bundles according to the value of the franks and each consignment must be accompanied by a Window Delivery Ticket for identification of the licensee’s representative.

6. With the last despatch of the day or on the close of the business hours of the day, the licensee will be required to tender at the office of posting a Daily Docket (in the prescribed form) duly filled in, signed, and dated.

7. The impressions of the franking machines recorded on postal articles should not be interfered with in any way. The impression should be of bright red color, clear and distinct, and should not overlap. As far as possible, they should be on the right top corner on the address side of the article itself or an address wrapper or an address label firmly attached to it.

Franking will be allowed up to any amount. There may be more than one impression of the value die but only one of the licenses die on each article.

8. Machine franked articles posted in letterboxes shall be treated as unpaid articles. Unregistered articles bearing impressions of the previous date shall also not be accepted.

9. In places where the authorized dealers have their own servicing centers with qualified and experienced staff, the repairs and servicing will be carried out at those centers in the presence of the postal official deputed there for the purpose. In other places, the machines will be sent to the post office where the Daily Docket Register is maintained. The post office will remove the license to die from the machine before it is sent for repairs.

23-7/80CI dt. 11-6-80.

The re-setting of the franking machine may be done at the premises of the holders of the machines and the machine need not be brought to the post office for this purpose. If any discrepancy in the meters is noticed, the licensee shall immediately stop using the franking machine and take it to the post office for setting it right.

[GDS to Postman Syllabus]

10. The license is granted subject to the following conditions.

(i) A license for the use of a Post Office Automatic Franking machine in India will be granted on application to the Head of the Postal Division concerned who reserves to himself the right of refusing or canceling a license without assigning any reason.

(ii) The Franking Machine must be obtained by the licensee only from the firm authorized by the Director-General of Posts and Telegraphs and specified in the license, and before being brought into use must be shown to the post office.

(iii) The Director-General will not accept any responsibility for any damage done to or repairs required by the franking machine. Any arrangements for the maintenance of the machine must be made between the licensee and the firm supplying the machine.

(iv) Each machine will be sealed by the suppliers before being delivered, and the post office will affix a lead seal at the bottom. The seal must not be broken or handled in any way by the licensee.

(v) The licensee must all reasonable times allow an authorized officer of the Department to inspect the machine without notice.

(vi) The licensee must take adequate steps to guard against the fraudulent use of the machine, in particular, he must have the detachable meter, where provided, padlocked to the body machine and the key kept by a responsible person.

(vii) The licensee will pay in advance a sum representing the amount of postage for which he wishes the machine to be set at the time of the purchase. This sum must not be less than Rs. 100 or more than Rs. 50,000. A rebate @ 1 ½ percent will be allowed, whenever the meter is reset, on the value of impressions used.

(viii) (a) Wherever the licensee wishes to deposit any sum to advance and to have the meter of the machine reset, he will produce the franking machine with the Franking Machine Record Book and the Window Ticket at the post office specified in the license and tender an application for the same. The Meter of the machine will in all cases be rest at the post office.

(b) For the accounts, two registers shall be maintained, one by the post office and the other by the user in which each reading shall be recorded and the settlement of accounts shown. All servicing and repairs to the machines will be carried out by the authorized suppliers at the premises of the post office except at places where there are separate servicing centers of the suppliers. In the latter case, the servicing and repairs will be done in the presence of the postal official deputed for the purpose.

At places where servicing and repairs to the machines cannot be carried out by the authorized suppliers at the premises of the Post Office, the machine will be sent to the Post Office, where the Daily Docket Register is maintained, for removing the license die from the machine before it is sent for repairs. The re-setting of the meter after repairs will be done at the post office.

(c) Any change of location of the machine, except in cases of repairs, shall be notified to the Head of the Division and the office of posting.

(ix) All stamp impressions for pre-payment of postage must be made as far as possible on the right-hand top corner of the address side of the postal article itself or a wrapper or label firmly attached to it. Cut-out labels with frank impressions on them for pre-payment of postage can be used on all postal articles subject to the following conditions:-

1. Not more than one cut-out label bearing the frank impression or impressions in full payment of postage and other fees will be permitted to be affixed on such postal articles.

2. When more than one frank impression is obtained on a cut-out label or wrapper, the impressions should not overlap nor be more than 1 cm. Apart. In such cases, the impressions of the stamp bearing the name of the firm, the license number, the date and any slogan used should appear only once and should not overlap and frank impression.

3. The cut-out label should be securely pasted to the postal articles on the right-hand side above the name and address of the addressee. Cut-out labels may not be affixed to separate address labels attached to such postal articles; frank impressions in such cases should be taken on such address labels themselves.

4. The cut-out labels should have the name and address of the sender printed on the left-hand side.

5. The total value of the frank impression or impressions should be written in figures in red ink on the cut-out label below the printed name and address of the sender.

In cases where the name and address of the sender are printed elsewhere on the address side of the postal articles, it will not be necessary to have his name and address printed on the cut-out labels.

(x) Franking will be allowed up to any amount. Impressions which must be of a bright red color must be clear and distinct, otherwise, the article is liable to be refused by the post office.

(xi) (a) Postal articles for dispatch franked by a machine must be tendered at the window of the office/offices for posting shown in the license on the very day of the date of frank borne by them.

Those bearing previous or later dates or posted in the letterboxes will be treated as unpaid while those tendered or any other post office will not be accepted.

Articles bearing the frank of a date immediately preceding the date of presentation of the articles will, however, be accepted provided they bear also the impression of the license die of the date of presentation. Each consignment shall be accompanied by the Window Ticket for the identification of the licensee’s servant or representative.

(b) Each dispatch of articles should be tendered in separate bundles according to the value of frank. Along with the last dispatch made on any day, the licensee shall deliver at the office of posting a daily docket in the prescribed form duly filled in and signed, under receipt to be obtained at the counter-foil thereon.

A separate daily docket should be submitted for each machine possessed by the licensee. In case, where the license has been permitted to post the articles at two offices, the daily docket shall be submitted to the office where the last dispatch is tendered.

(xii) Allowance will be made for any impression made in error (less deduction of 5 percent on face value) on surrender of the envelopes or wrappers, provided that the impression is legible and that the entire envelope or wrapper is produced, and that the claim is preferred within three months of the date of the first impression.

(xiii) An advertisement device may also appear alongside the date stamp impression provided that:-

1. it relates solely to the businesses or professions of the licensee.

2. it is quite separate from the impressions of the identification mark, license number, and the date stamp and postmark.

3. it is confined to the top left-hand corner of the envelope or card.

4. the cost of cutting the dies is met by the licensee.

(xiv) (1) No advertisement device shall appear on the stamping die unless it fulfills the conditions laid down in the preceding paragraph and has first been approved by the Head of the Postal Division;

(2) the licensee can get approval from the Head of the Division as many slogans and advertisements as he desires provided not more than one slogan or advertisement is used on one article;

(3) No change in the tenor of the advertisement shall be made once it is approved, without similar prior consent from the Head of the Postal Division concerned.

(xv) In the event of a breach of any condition of the license, the license will be forthwith canceled by the Head of the Postal Circle who will not be responsible for any loss which the licensee incurs thereby. Any sum that may be due to the licensee on account of postage advanced will, however, be refunded to him and any sum that may be due to the Department on account of postage will be recovered from him.

(xvi) The above conditions can be varied, altered, or supplemented by the Director-General, Posts, and Telegraphs. This license shall be subject to such varied, altered, or supplemented conditions with effect from the date of their notification.

11. (ii) Conditions for Hiring the Franking Machine to Government Offices/Ministries/Departments.

[GDS to Postman Syllabus]

General Conditions :

1. A license for the use of Franking Machine on hire from Department of Posts by the Government, Offices will be granted by the Postmaster General concerned on the Ministry/Office making an application for the same.

2. The hiring scheme of Franking Machines for Govt. Offices/Departments/Ministries will be available at the places where postal machines repair organizations are available.

3. The Postmaster General concerned reserves to himself the right of refusing or canceling license without assigning any reasons therefore.

4. The licensing authority shall specify in the license the two offices where the mails of the licensee will be accepted. One of the two specified offices shall be the main office and the status of that office should be Lower Selection Grade or above.

5. The Franking Machine will be supplied by the licensing authority.

6. The Department of Posts will not accept any responsibility for any damage done due to the machine.

7. Word ‘Service’ will be used in the license die to facilitate identification of such letters as official dak.

8. The licensee must take adequate steps to guard against the fraudulent use of the machine by its employees.

9. Any change in the location of the machine shall be notified by the licensee to the Postmaster general and the Office of posting.

10. A license is necessary for the possession of each Franking Machine.

11. The machine so licensed will be utilized for the franking of official mails of the office of licensee only.

12. The licensing authority will also issue a window delivery ticket to the license, along with the license.

13. The licensing authority shall maintain the following records :

(i) Franking Machine Register regarding Postings.
(ii) Franking Machine Record Book.

These registers should be scrutinized by the gazetted officer in charge of the dispatch section having the Franking Machine on the last working day of every week to see that they are being properly maintained. He will furnish a certificate about meter reading on the last working day of each month.

14. The licensee must at all reasonable times allow the authorized officer of the Department of Posts to inspect the machine and connected records without notice.

15. The main Post Office shall maintain the following records:-

(i) Register showing a list of licensees of Franking Machines authorized to post their articles in the Post Office. (This should be maintained in the 2nd Office also).

(ii) The register showing payments of advance rentals. The register will have a separate page allotted to each licensee.
(iii) Franking Machine record book.

(iv) Franking Machine ledger.

Payments setting/Re-setting and sealing of the Machine.

16. The licensee will pay in advance the amount of annual rental. The licensee will also pay the sum in advance representing the amount of postage for which he wishes the machine to be set at the time of hire and on subsequent occasions. This sum must not be less than Rs. 100/- or more than Rs. 9900/-.

17. The payments including those of advance rentals should be either by cheque or by bank draft.

18. The Post Office shall grant a receipt for any money paid by the licensee in form ACG-67.

19. The entries in respect of advance payments should be made by the setting/re-setting official in the Franking Machine Record Book. He will also make entries thereof in the connected records of the Post Offices and these entries should be got attested by the PM/DPM/SPM.

20. The entry regarding advance payments should also be made by the setting/re-setting official in the body of the Franking Machine register of Postings. Before doing so he will check the entries in the said register concerning the entries in the F.M. Ledger and reconcile the discrepancy if any.

21. The machine will be set/re-set by an officer of the Department, not below the rank of Public Relations Inspector (Postal) at the premises of the Ministry Department on 1st or subsequent deposits made by the licensee. He (Officer of the Deptt.) will also seal the meter of the machine with his seal at the same time.

22. One of the bottom lead seals will be of the PMRO and the other of the Gazetted Officer in charge of the dispatch section of Govt. Offices / Deptt./Ministry having the Franking Machine.

23. The licensee will ensure that the seals on the Franking Machine are not tampered with/broken/handled in any way.

24. No official other than the one authorized for the purpose will tamper with the seal in any way. The instances of tampering with the seals should be reported to the Postmaster of the main office where the postings are authorized.

25. The seals for franking machines and pliers for a lead seal for sealing the franking machines shall remain in the personal custody of the official/officer authorized to use them during office hours. The in charge of the office of the custodian of the seals & pliers thereof will be responsible to keep the same under proper joint custody after office hours. In the case of the Post Office, the seals and pliers will remain in the joint custody of the PM/DPM/SPM and the treasurer/Joint Custodian of Cash after office hours.

Conditions for accepting of Franks :

26. Franking will be allowed up to any amount.

27. All frank impressions for pre-payment of postage must be made as far as possible on the right-hand top corner of the address side of the postal article itself or a wrapper or label firmly attached to it. Cut out labels with franking impressions on them for pre-payment of postage can be used subject to the conditions laid down in the post office guide.

28. Impressions must be of bright red color, clear and distinct otherwise the article is liable to be refused by the Post Office.

29. i. The franked articles shall be posted in not more than two offices specified in the license and the franked articles must be handed over at the counter of the Post Office or mail office authorized to receive the franked mail on the very day of the date of frank. In mail offices, such articles must be tendered before the latest hour notified by the Supdt. RMS. The main office shall be a Post Office of lower Selection Grade status or above.

ii. The franked articles bearing previous or later dates or posted in the letterbox will be treated as un-paid, while those tendered at any other PO will not be accepted. Articles bearing the frank of a date immediately preceding the date of presentation of the articles will, however, be accepted provided they bear also the impression of the licensed die of the date of presentation.

30. The following procedure must be insisted upon and should be strictly endorsed in all the offices :

(i) While accepting the posting production of window delivery ticket. Franking Machine Register of Postings and dispatch slip should be insisted upon.

(ii) Articles should be given for acceptance in separate bundles of fixed no. like 50 for each value of frank.

(iii) Such letters should have the name and address of the sender on the left side bottom corner of the cover.

(iv) Office which accepts the posting should test check the bundles to see if various articles have been granted for correct postage and also the total value of the articles tallies with the details given in the dispatch slip & those entries in col. 1 to 3 of the Franking Machines register of posting has correctly been
made. A separate dispatch slip should be there for articles franked with different machines. He will then put his initials, date, and date stamp in the Franking Machine Register of Postings and return the same to the licensee or his agent.

(v) Along with the last posting of the day, submission of the daily dispatch docket as prescribed should be submitted for each machine.

(vi) If any of the postings are done at an office other than the main post office, the dispatch slip and the daily dispatch docket should be transferred to the main office which should ensure continuity of the daily docket by referring to the meter reading as indicated on the last daily docket on record and that the amount of daily consumption has correctly been recorded therein concerning dispatch slip(s) for the day.

(vii) If any docket or slip is found missing in the main office, a copy thereof should be called for from the licensee and kept in the file at the appropriate place. The Franking Machine Record Book and ledger should be maintained properly and checked by the Inspecting Officers during the annual inspection.

(viii) The entries in the Franking Machine ledger should be checked once a month by the PM/DPM/SPM to see if they are correctly being made w.r.to the daily dockets, etc. He will sign the last entry checked in token of having carried out this check.

31. Procedure for the repairs of the hired Franking Machines

(i) Arrangements for the maintenance, repairing, and oiling machines will be made by the depth.

(ii) in case the defect does not relate to the meter the machine should be opened and repaired by the mechanic in the presence of the Gazetted drawing and disbursing office or an officer of an equal rank in charge of the dispatch section having the Franking Machine.

(iii) In case the defects relate to the meter also the machine should be repaired by the mechanic in the presence of the aforesaid officer and the PRI.

(iv) In case the machine required extensive repairs in the workshop of the Deptt. a stand by machine will be supplied by the Deptt. to the licensee for use during the period the defective machine remains in the workshop. The meter in the standby machine will be set according to the reading of the machine of the
licenses.

A record to this effect will be made in the Franking Machine Record Book and FM Register of postings under the signatures of the mechanic PRI and the officer in charge of the dispatch section having the Franking Machine.

(v) The entries to the effect that the machine was defective and repaired should be made in the Franking Machine Record Books, where meter readings before and after the repairs should also be recorded. These entries should be attested by the mechanic and other officers (s) mentioned in item (ii) & (iii) above as the case may be. These entries should also be made in the PO records viz. F.M. Record Book & F.M. Ledger & three entries should be attested by the PM/DPM/SPM.

(vi) I. The Manager PMRO will maintain a register for repairs in respect of the repairs carried out to the hired new machine.

The register repairs and the job card are to be preserved for 2 years and will be open to checking by the authorized official of the Deptt. of Posts at any time.

[GDS to Postman Syllabus]

Miscellaneous

32. Refund will be made for any impression made in error (less a deduction of 5 percent on face value) on surrendering the envelopes or wrappers provided that impression is legible and that the entire envelope or wrapper is produced and that the claim is preferred within one month of the date of the first impression.

33. An advertisement device will also be provided by the Department alongside the stamp impression on the specific request of the licensee on the conditions that it relates solely to the business or profession of the license and the cost of cutting the die is met by the licensee.

34. In the event of a breach of any of the prescribed conditions the license will be forthwith canceled by the licensing authority who will not be responsible for any loss which the licensee may incur thereby. Any sum that is due to the licensee on account of postage advance will, however, be refunded to him and any sum that may be due to the Department on account of postage will be recovered from him.

35. The above conditions can be varied, altered, or supplemented by the Director-General, Posts. The license will be subject to such varied, altered, or supplemented conditions with effect from the date of their notification.

12. Prepayment of postage in cash –

(1) Certain important post offices are authorized by the Head of the Circle to realize the postage charges in cash from firms or other persons who post a very large number of unregistered packets subject to a minimum of 500 packets at a time in big cities and 250 in small towns.

Certain post offices in Bombay, Calcutta, Madras, Nagpur, and Delhi are also authorized by the Heads of the circle to realize the postage and registration fee on ordinary registered articles of letter mail in cash provided the sender uses special registered journals for booking of registered articles and the total number of articles of the same type and weight to be registered at one time is not less than 50.

Particulars of this facility can be ascertained from the nearest principal post office. The facility of pre-payment of postage in cash is also available at selected Gazetted and H.s.G. Post Offices to Firms or business establishments who post not less than 500 articles at a time in respect of letters (closed covers).

Inland Letter Cards, Post Cards, and un-registered parcels.

(2) A similar procedure is extended in the case of registered newspapers, details of which will be found in clause 143.
(3) The facility of prepayment of postage charges in cash is not available for any other classes of postal articles.

[GDS to Postman Syllabus]

13.Spoilt or defaced stamps. –

(1) Postage stamps (whether adhesive, embossed, or impressed) which have been obliterated, defaced, torn, cut or otherwise rendered imperfect, or which have any word, letter, figure, or design written printed or impressed upon them otherwise than by the authority of the Central Government or which have been cut or otherwise separated from embossed envelopes, postcards, or wrapper, cannot be recognized in payment of postage. The special registration envelopes provided by the Post Office, cannot be used for the transmission of unregistered postal articles.

NOTE –

The perforation of postage stamps with initials or other identifying marks traced in minute holes is not prohibited, provided they do not render the indications regarding the country of origin and value of stamps illegible.

(2) The use for the payment of postage or postal fees, with intent to cause loss to the Central Government, of a stamp that has already been used for that or any other purpose, is an offense under the Indian Penal Code.

14. Fictitious Stamps. –

The manufacture and use of fictitious postage stamps for any purpose whatsoever is prohibited and is an offense punishable under Section 263-A of the Indian Penal Code. Reproduction of stamps is, however, allowed for illustration purposes in a philatelic publication or in an article or section relating wholly to postage stamps that may appear in a publication or a general character. Such productions, however, must only be in black.

[GDS to Postman Syllabus]

GENERAL RULES AS TO POSTING

15. Packing.

– (1) Every letter, packet, or parcel has to be stamped with the date stamps of at least two post offices and is liable to a great deal of pressure and friction in the mail bags during transit. All articles, therefore, which are likely to suffer from the stamping of pressure should be packed in strong covers.

The post office cannot take any special precautions to secure the safety of fragile articles. When wax-cloth is used for the protection of a parcel, packet or letter, it should be used as an inside cover, or there should at least be sufficient strong paper securely fastened outside the wax-cloth to receive the impression of the post office date-stamps, and any postage stamps which have to be affixed to the article.

(2) Special rules regarding the packing of particular classes of articles are given in the clauses relating to those articles.

These rules are absolute rules, for the breach of which a penalty is prescribed in each case. However, every letter, packet, or parcel should be closed in such a manner that it does not give rise to sharp edges that may expose officials to injury, damage correspondence, or hinder postal operations.

16. Sealing –

The public is advised not to use sealing wax for seals outside unregistered letters and packets, except when such seals are necessary for the protection of the articles to which they are applied.

When sealing wax is used for seals outside unregistered letters and packets, a piece of tissue or other thin paper should be laid on the wax before the seal is applied, as otherwise both the articles themselves and those with which they come in contract in transit are liable to injury from the sealing wax adhering to other articles.

The precaution recommended is especially necessary in the case of articles for foreign countries, which have for several days to pass through very hot climates.

17. Posting of coins etc. –

Coin, bullion, precious stones, jewelry, articles of gold or silver, and the currency or Bank Notes, can be sent by the Inland Post, only insured. By sending articles of value in unregistered letters or unregistered parcels, the senders not only ran the risk of losing their property but also expose to temptation every person through whose hands the articles pass.

EXPLANATION:-

In this rule, the expression “articles of gold or silver” includes articles made wholly or partly of gold or silver, but not coins and electro or other plated goods. The expression “Com” does not include cut counterfeit coins remitted on behalf of the Currency Departments and Mints. Expression “Currency Notes” does not include defaced notes (i.e. notes from which the signature has been cut off after cancellation), remitted on behalf of the Currency Department.

The expression “jewelry” includes watches the cases of which are entirely or mainly composed of gold, silver, or platinum.

18. Letter Boxes –

Letters, postcards, inland letter cards & packets may be posted in the letter-boxes in the post offices/mail offices, installed in public places, in mobile post offices and steamers provided the postage due and late-fee prescribed for the purposes are fully prepaid. Machine franked articles should not be posted in these letterboxes.’

19. Posting in Special Letter Boxes –

Letter Boxes marked ‘For letters only’ should be used for the posting only of letters and postcards. Similarly, the special letterboxes provided in the cities for posting of Air Mail Articles QMS articles be used only for posting such classes of articles. Other articles if posted in such special letter-boxes are liable to detention. QMS articles should bear full PIN below the name of the town of destination.

20. Presentation of large official and other letters in bulk at the window of the van or Post Office – Large official or other letters, which owing to their size, cannot be posted in the letter-boxes, may be received by hand at the window of the van or post office. There is also no objection to receiving at the window of the van or office, letters or packets posted in bulk provided, the postage, and the late fee, if any, are fully prepaid.

[GDS to Postman Syllabus]

21. Articles requiring special treatment. –

(1) Letters or other articles intended to be registered or insured, articles intended to be sent as “value-payable”, or concerning which “certificates of posting” are required, must be presented at the post office at least half an hour before the time fixed for the closing of any particular mail, if it is intended that they should be forwarded by that mail. Such articles should be clearly marked at “Registered” “insured for Rs ___” “value-payable for Rs ……..” etc. at the top of the address side of the cover;

(2) Air Mail articles bearing high-value adhesive postage stamps may be presented at the counters of Post Offices or Mail Offices for the stamps to be defaced in the presence of the person presenting the articles before the articles are sent for onward transmission.

22. Desirability of posting early-

If articles are posted just at the time the mails are due to be dispatched there is heavy congestion in Post Offices and R.M.S. Offices and there is the likelihood of detention and delay. The public is, therefore, advised to post their mails as and when they are ready without waiting for the last clearance of mails from the Post Office and to endeavor to post as early in the day as possible.

23. Manner of affixing postage stamps –

Stamps affixed to a letter or packet must be completely adherent to the article itself and not to any part of its contents or any separate label or other device tied or attached to the article. The stamps should be affixed to the right-hand top corner of the address side.

24. Non-Postal Stamps charity Stamps, labels, seals, etc. –

Labels, stamps, seals, or other markings that are not postage stamps but which are likely to be mistaken for postage stamps should not be attached or impressed to the address side of the postal article. This prohibition applies equally in cases in which any labels, stamps, or markings are attached or impressed to the address side of a postal article in such a manner that it becomes difficult to decipher the address, or hampers the work of the postal officials in any way. Impressions that are likely to be mistaken for impressions of postal franking machine must also not be made on the address side.

25. Use the minimum number of postage stamps. –

The public is advised to use the minimum number of stamps while prepaying postage charges by using stamps of the appropriate higher denominations. The use of a large number of low-value stamps takes up unnecessary space on the postal articles, leaving less room for the address and other indications. It also increases the work of the Post Office staff and entails a waste of valuable stamp paper and printing charges.

[GDS to Postman Syllabus]

METHOD OF ADDRESS

26. Particulars to be furnished –

(1) The prompt delivery of a postal article is greatly facilitated if it is addressed correctly. Delay to correspondence and mistakes in delivery often result from an incorrect or incomplete postal address. The address should, therefore, be complete and definite enough to ensure the easy transmission of the article and its delivery at the destination to the addressee without any elaborate inquiry. The public can help the Post Office by keeping the following points in mind while addressing their correspondence:
(a) The address should be written parallel to the length of the cover and in the lower half and towards the right-hand side of the front of the article, leaving a clear margin at least 3 centimeters at the top for the postage stamps and labels, postmarks and other indications.

(b) The Post town should be noted in block letter and according to the approved spelling in the List of Post Offices (Part III of this Guide). It should also be underlined. The PIN Code of the post town should be noted below.

(c) The following particulars should generally be furnished in the address and the same order as noted below:-

In the case of articles for delivery in the urban areas
In the case of articles for delivery in the rural areas
(i) Name of addressee (i) Name of addressee
(ii) Profession, if any
(iii)
(ii)Father’s or husbands’ name
(iv) Number and/or name of the House, and name of the street or Road.
(v)
(iii) Profession, if any

(vi) Name of the locality or Mohall (iv) No. of house, if any along with the name of the street if any.
(v) Post-Box No., if any. (v) Name of the village and Thana Firka, Hobli, etc.

(vi) Name of the Post Town and Pincode

(vi) Name of the Post Office of delivery and the PIN-Code.
(vii) Name of the District and State Pincode
(vii) Name of the Taluk or Tahsil. This is not necessary if the correct PIN is written.

(viii) Name of the District and State. This is not necessary if the correct PIN is written.

(d) It is particularly important to note the District in cases where there is more than one Post town bearing the same name and if the PIN is not noted. If the name of the district is the same as that of the Post town, the name of the State should be noted. Indications of routes like ‘via’ should not be given.

(e) In the case of articles addressed to foreign countries, the address should be written in Roman letters and Arabic figures.

(f) It is desirable to note the sender’s address preferable in the lower left-hand corner on the address side or failing that on the reverse of the article. There should be an indication to obviate it’s being mistaken for the addressee’s particulars.

(g) In the case of articles entitled to concessional rates of postage or to be transmitted free of postage, the class of the articles, e.g., ‘Book-Post’, ‘Blind Literature’ should be clearly noted on the top of the address side of the article. The indication ‘Letter’ should be given on the address-side of bulky letter packets, which, on account of their size or makeup, might be mistaken for other classes of packets.

(h) The President, Prime Minister, and other Ministers of the Government of India and certain High government Officers are allowed the facility of delivery of their mails to them wherever they may happen to be on tour within India. A list of the high officers entitled to this privilege will be found in Clause 206. Articles intended for delivery in camp to such officers should not be addressed to any Post Town but only to their camp as indicated in Clause 206.

(2) A few examples of correct and complete addresses are given below:-
(1) ABC,
Engineer,
Mandir Marg,
Gole Market,
New Delhi-110001.
(2) Lakshmi,
Wife of Chikka Ramudu Dhobi,
Bukkapatnam Village,
BUKKAPATNAM – 515144

Pennukonda Taluq
Anantpur District.
(3) Govindaswamy,
Son of Kumaraswamy,
Head Gangman
Quarter No. T/23
Kurumalai R.S., S.R.,
Idaiseval P.O.,
Nallatinaputhur-627716.
(Tirunelveli District)
Tamil Nadu.
(4) Private Secretary to the Prime Minister of
India,
Prime Minister’s Camp

[GDS to Postman Syllabus]

27.Mails for Defence Services Personnel serving in the Army and Air Force –

The following particulars should always be furnished in the address in the case of mails for the personnel of the Defence Services serving in the Army and Air Force, which are to be delivered through Army Post Offices: –
No.
Rank
Name
Unit
Such mails should be addressed to 56 A.P.O., 99 A.P.O, etc. without the addition of any post town.

28. Mails for Navy Personnel serving in INS Ships –

Mail for Navy Personnel onboard I.N.S. ships should be addressed c/o the Fleet Mail Office, Bombay. The No., rank, and other particulars of the addressee, as well as the name of the ship, should be indicated.

29. Articles bearing indefinite addresses –

(1) No article will be delivered by the Post Office unless it bears a definite address. Articles addressed in a general way, i.e., address to a class of persons in contradiction to a particular person or firm and articles addressed to initials or figures or to clearly fictitious names, or to a Christian name without a surname, are regarded as not bearing a definite address unless they are to the care of some definite person or firm, or unless the address specifies some definite place or delivery such as a particular house or a particular post box or a particular No. in a street.

Articles addressed in a general way or to initials figures. Christian names without surnames, fictitious names, or conventional marks of any kind will not be delivered if addressed merely to a post office or “Poste Restante” or the care of a postmaster.

(2) The following are examples of definite and indefinite addresses:-

Definite and therefore Deliverable Indefinite and therefore undeliverable
(a) The Chief Secretary to the Govt. of H.P. Ellerelie Simla
(a) Chief Secretary, Shimla
(b) The Occupant No. 10 Park Street, Calcutta700016.
(b) The non-commissioned Officer Meerut.
(c) The President of the Officers’ Mess, Mathura. (This would be a definite address as there is only
one Officers’ Mess at Mathura).

(c) The President of the Officer’s Mess Delhi.

(This address would be indefinite as Delhi has several
Officer’s Messes).
(d) E-97 Pioneer Press, Lucknow. (d) The Station Master Lalpur, C.R.
(e) Investor No. 2 Victoria Gardens, Bombay400027.
(This address could be definite because the Post office
of destination is not given).

(3) Parcels or other articles tendered at a post office for transmission under the Registration, Insurance, or Value-payable system, as also Money Order, will not be accepted unless they are definitely addressed to a particular person or firm. Such articles addressed to a particular person or firm care of post box and the name of the office where post box stands registered will also be accepted provided they are addressed to persons or firms in whose names the post box stands registered. In the office of delivery if it is found that there is no post box in the name of the addressee or the addressee has ceased to be a renter of a post box the article will be returned to the sender.

30. Addition of the sender’s address. –

Every article should bear on the bottom lower left-hand corner the name and address of the sender including PIN so that the post office may be able in case of non-delivery, to return it unopened and without delay. This is especially desirable in the case of registered articles (whether letters or parcels) and unregistered parcels. A large number of undelivered articles are destroyed every year at the various Returned Letter Offices, because they contain no clue, outside or inside to the whereabouts of the senders. It is also suggested that in the case of photographs sent by packet post the name and address of the sender should always be written on the back of the photograph.

31. Intimation of address to correspondents abroad. – The public is advised when furnishing their address to correspondents abroad, to mention the name of the State in India in which they reside.

[GDS to Postman Syllabus]

DELIVERY

35. Definition. – The delivery of a postal article at the house or office of the addressee or to the addressee or his servant or agent or other person considered to be authorized to receive the article according to the usual manner of delivering postal articles to the addressee is deemed to be delivered to the addressee under the Post Office Act.

36. Delivery of registered articles –

No registered articles of any kind will be delivered to the addressee unless and until he or his agent authorized in writing has signed a receipt for it, in the prescribed form which will be presented to him for signature by the postman who delivers the registered article.

37. Refusal of registered articles presented for delivery –

If the addressee, while refusing to take delivery on presentation of the registered article to him, makes an application in writing to the post office of delivery for the detention of the article or if the addressee is not found at the address given on the article, the article shall be detained in the post office for a period not exceeding 7 days from the date of its presentation to the addressee or from the date it is last sent out for delivery as the case may be.

If the addressee fails to take delivery of the article from the post office within the said period of seven days, the article will be returned to the office of posting for delivery to the sender. The remark ‘Refused’ will be recorded on the article if the addressee fails to take delivery after requesting detention.

NOTE – The expression ‘office of posting’ means the delivery post office which serves the address of the sender.

38. Special procedure for delivering registered articles to firms etc. –

Registered articles for delivery to Firms, etc., which normally receive a large number of registered articles, are entered in a special list in duplicate which is presented along with the articles acknowledgment forms, etc., to the addressee who will be required to sign the upper copy in token of receipt of the lower copy of the list along with all the articles and return the signed acknowledgments. No individual receipts will be prepared for the articles entered in the special list. Articles on which any charges are to be recovered will not be entered in the special list.

39. Delivery of registered articles addressed to pardanashin women –

When the addressee of a registered or an insured article is a pardanashin woman who has not an agent appointed in writing to take delivery of such article on her behalf her signature (or mark, if she is illiterate) will have to be attested by a respectable witness (ordinarily a relative known as such to the postman), and the article will be delivered to the witness. When the witness is not personally known to the postman, he or she must before taking delivery of the article, be identified and the person who identifies him (or her) will be required to sign the receipt and acknowledgment as a witness to the delivery of the article.

40. Delivery of damaged registered article of the letter and parcel mail. –

When a registered article of the letter mail or a parcel is received in the office of delivery in a damaged condition, a notice will be sent by the postmaster of that office to the addressee requesting him to attend the post office within seven days in the case of inland articles and fifteen days in the case of the foreign article to take delivery of it either personally or through an agent. This notice will have to be produced at the Post Office before delivery is effected and if presented by an agent his name should be entered on the form before it leaves the addressee’s custody.

[GDS to Postman Syllabus]

41. Delivery of parcels and period of their detention at the office of delivery –

(1) A parcel which does not exceed 10 Kg. in weight (except Value-payable parcel and those addressed to Poste Restante) will be issued for delivery only once and if it cannot be delivered through any cause on the first presentation by the postman it will be brought back to the post office and will not be reissued for delivery. A notice of the arrival of the parcel will, however, be issued at the next delivery through the postman to the addressee for taking delivery of the parcel either personally or by an agent or messenger authorized for the purpose.

A parcel weighing above 10 kilograms in weight will be delivered only at the post office window. A similar notice will be issued to the addressees in such a case also. Should the addressee or his authorized agent fail to take delivery of the parcel at the post office within seven days from the date of presentation of the notice, the parcel will, on the expiry of that period, be treated as “Unclaimed” and disposed of according to the rules of the Department.

42. Delivery of insured articles. –

An article insured for any sum not exceeding Rs. 500 will be delivered ordinarily. An article insured for more than Rs. 500 will be delivered only at the Post Office window, an intimation of arrival being sent by the post office to the addressee.

The addressee of an insured article or his agent, authorized in writing, must sign in ink both the receipt and acknowledgment relating thereto unless the outward appearance of the cover gives rise to suspicion of tampering.

In such cases, he should arrange to open the article at the post office, in the presence of the postmaster, and to have its contents entered in an inventory which will be prepared in duplicate and must be signed by the addressee.

One copy of the signed inventory will be forwarded by the post office to the sender with unsigned acknowledgment attached to it.

In case, the addressee or his agent is not known to the staff of the post office from which the insured article is to be delivered, the identification of the addressee or his agent by a person known to the post office staff or production of evidence which will establish his identity to the satisfaction of the Postmaster will be necessary if so required by the delivering post office official.

NOTE 1:

When the addressee does not accept an insured article issued for delivery it will not be sent out a second time; an intimation of its arrival will be made over to him, and the article will be delivered at the post office on presentation of the intimation with the receipt and acknowledgment duly signed. If the addressee of an insured article after an intimation of its arrival has been delivered, omits to take delivery of the article within the time specified in the intimation it will be returned to the sender as refused.

NOTE 2:

When the receipt and acknowledgment duly signed together with the intimation are presented by the addressee or his agent to the Post Office, he must place his signature on the intimation in the presence of the delivery assistant of the post office and surrender the intimation to the post office if delivery is taken.

[GDS to Postman Syllabus]

43. Delivery of V.P. articles. –

(1) If the amount to be recovered on a value payable article exceeds Rs. 100 an intimation of its arrival will be sent by the office of destination to the addressee. Such an article will be delivered at the post office on payment of the amount entered in the form or receipt on the reverse of the intimation in cash and a presentation at the post office of the intimation with the receipt on the reverse duly signed.

(2) If the amount to be recovered on a value-payable article does not exceed Rs. 100, the article will be delivered to the addressee or his agent authorized in writing by the postman at the addressee’s residence on payment of the amount recoverable and on the addressee or his agent authorized in writing signing the receipt on the reverse of the intimation presented with the article.

(3) If the amount to be recovered on a value-payable article exceeds Rs.25 and the delivery is to be made through a village postman or an extra-departmental delivery agent then the article is delivered at the post office only in the manner prescribed in sub-clause (1).

(4) If the amount to be recovered on a value-payable article be not below Rs. 20 and the article is taken delivery of at the counter of the post office, the amount may be paid either in cash or by cheque under the conditions indicated in clause 94(a).

44. Delivery of articles on which Customs duty is due –

Articles on which customs duty to be recovered is more than Rs. 50 are ordinarily delivered at the post office window, except in the case of Presidency and all the post office window, except in the case of Presidency and all First Class head Offices where this limit is fixed at Rs. 100. Such duty may be paid either in cash or by cheque, the latter under the conditions laid down in clause 94.

45. Delivery fee. –

Small packets received from foreign countries are charged on delivery, a delivery fee at the rate as given in Part II of the P.O. Guide.

46. Arrangements for delivery of over-value articles at no-delivery town post offices. –

For the convenience of the public, who are required to call at the Post Office for taking delivery of over-value insured or V.P. articles, as indicated in Clauses 42 and 43 Superintendents of Post Offices are authorized to empower no-delivery town post offices to deliver such articles at the window, even though they do not perform any delivery work. An indication regarding such offices will be found in the list of Post Offices in Pat III of this Guide.

[GDS to Postman Syllabus]

47. Payment of Money Orders –

(1) The payment of money order will ordinarily be made at the address of the payee on his signing the money order and acknowledgment and returning them to the postman. The coupon should be retained by the payee.

(2) If the money order is payable to a person who is not permanently residing within the jurisdiction of the office of payment or personally not known to the postmaster or any of his subordinates, the money order will be paid only on satisfactory proof of the identity of the claimant with the person named in the money order.

(3) Special arrangements are available at important post offices for the payment of money orders by cheque or postal pay order or by book adjustment in the case of firms, business houses, Government offices, etc., which receive a large number of Money orders or where the amount of money orders payable to a single person exceeds Rs. 100.

NOTE: A payee cannot have payment of money orders both by cheque and by postal pay order.

(4) A money order exceeding Rs. 500 is not normally paid by the Village Postman and the payment of such money order will be made at the window of the post office for which intimation will be sent through the Village Postman.

NOTE: In certain cases, money orders up to Rupees 2000 are paid by the village Postman.

48. Duties of postmen and other delivery agents. –

Postmen and other delivery agents are forbidden to deliver any article on which any sum of money is due to the Post Office, whether on account of postage, customs duty, or any other account without receiving immediate payment of the amount due or to deliver any registered or insured letter or parcel without obtaining the signature of the addressee or his agent on the receipt and acknowledgment. They are also forbidden to deviate from their prescribed beats, and cannot, therefore, be required to call again to receive payment of sums due. They are not bound to give change.

49. Delivery of articles at Post Office without a delivery agent. –

In the case of small post offices in the rural areas where a separate postman or a delivery agent is not attached to the post office, the postmaster will make arrangements to deliver the unregistered article on his responsibility and deliver the registered articles and insured articles, and pay money orders at the post office by sending for the addressees and payees.

50. Refusal of articles. –

The addressee of an article is not bound to pay the amount due on it to the Post Office if he does not want to take delivery of it. In this case the word “Refused” will be written by the Postman across the cover.

51. Obligation to pay charges. – When a person takes delivery of an article on which any sum is due to the Post Office, he must pay the amount marked upon it. Any complaint of overcharge should be made to the postmaster of the office of delivery to whom the article should be taken before being opened.

[GDS to Postman Syllabus]

52. Remedy of a post office for recovery of charges due. –

If a person, after taking delivery of an article on which any postage or other sum or customs duty is payable, refuses to pay the amount marked as due, it will be recovered from him in the same way as a fine imposed under the Post Office Act and the Post Office has further the power of withholding from him until such charge is paid or recovered, any article addressed, to him not being on India Government Service.

53. Articles maliciously sent unpaid. –

If the Head of a Circle is satisfied that any article has been maliciously sent to annoy the person to whom it is addressed, he may remit the amount of postage charged upon it. Superintendents of post offices and first Class Postmasters may remit the amount of postage in such cases if it does not exceed Rs. 10.

54. Correspondence for Defence Services Personnel. –

Articles addressed to the officers and other ranks of Defence Services units and formations will be delivered to an orderly or other fit person deputed by the Officer Commanding the unit or formation to receive them. Articles on which postage due will be returned to senders as undeliverable. Postage due on Inland Letters Cards called “Forces Letter” and “Green Envelopes” is prepaid under special arrangements. No recovery will be made at the time of delivery from the addressees of ‘Forces Letters’ and ‘Green Envelopes’ which bear the date stamp of an Army Post Office (but see Clause 62).

NOTE: This concession will not be extended in the case of a unit formation consisting merely of an office, e.g., the M.E.S.

55. Post Boxes. –

Post Boxes are available on rent at certain Post offices as may be determined on this behalf by the Head of Circle under the following conditions: –
(1) (a) Only fully prepaid unregistered articles of the letter mail, namely letters, inland letter cards, postcards, aerograms, registered newspapers, books, of the post bearing the Post Box No. are delivered through the post box. Articles addressed to other person or firms c/o Post Box Nos. are not delivered through the post box except in the following cases: –
(i) articles addressed to legitimate personnel of a firm renting a post box;
(ii) articles addressed to family members and guests of the renter;
(iii) articles addressed towards, trainees or inmates of an institution controlled by a recognized and known authority ;

(iv) articles addressed to casual visitors and commercial representatives staying with the renter.

(b) The renter if he so desires, can get delivery of the postal articles addressed to other allied concerns of which he happens to be the proprietor or agent through the same post box on payment of a separate fee in respect of each such concern and subject otherwise to the same terms and conditions, as applicable to the delivery of the postal articles addressed to the renter with the Post Box No.

(c) Registered, insured, V.P. articles as also money orders addressed payable to the particular person or firm in whose name the post box stands registered will be delivered/paid through the postman, so long the person/firm rents the Post Box. If it is found that there is no Post Box in the name of the addressee/payee, or the addressee, has ceased to be a renter of the Post Box, the article will be returned to the sender/remitter.

(2) Any person (including a firm or other body) who desires to avail himself of the facility of having his mail delivered through a post box (hereinafter referred to as ‘the renter’) should apply in writing in the form prescribed for the purpose to the Postmaster concerned.

(3) The applicant should specifically state in the application the exact nature of the business which should be duly certified by two respectable gentlemen not connected with him in any way and furnish full particulars of his business address. This will not be insisted upon in the case of Government and semi-Government institutions and such private parties as are either known to the Postmaster or have otherwise established their identity to the satisfaction of the Postmaster.

The Post Office reserves the right to withdraw the post box without notice or without any reason being assigned, if any information furnished by the applicant is found to be incorrect, or if it is found that the Post Box is being misused by the renter.

(4) In the event of the renter of a post box changing his business address or shifting his office to another place, he should invariably inform the Postmaster of the change within seven days of such change. In the event of his failure to do so or of his furnishing wrong information in this regard, the post box is liable to be withdrawn without notice or without any reason being assigned.

(5) No renter is entitled to demand that a post box of any particular number or a post box in any particular row or position should be allotted to him.

(6) (i) The prescribed rent is to be paid in advance along with the application for renting a post box or for renewal thereof.

(ii) No renter is entitled to claim a refund of the whole or any part of the rent paid by him in respect of the allotment of a post box.

If any claim in writing for such refund reaches the Postmaster before he makes such allotment, he may admit such claim in whole or in part.

(iii) where rent is paid in respect of any post box, it cannot be adjusted in whole or in part against the rent or deposit due in respect of any other post box.

(7) (i) The prescribed deposit is to be paid on the allotment of a post box and before the key of the box is made over to the renter and except in the cases referred to in items (iii), (iv), and (v) of this condition is payable only at the time a post box is rented for the first time.

(ii) A deposit in respect of a post box cannot be adjusted in whole or in part against the deposit or the rent due in respect of any other post box.

(iii) If at any time during the period of rental, the key of the lock or lock is lost by the renter, or the key or the lock or both are not in working condition, it will be obligatory on the part of the renter to bring the matter immediately to the notice of the postmaster and to credit the cost of both the lock and key in case both the lock and key or only the lock is lost or damaged or the cost of the key only in case the key is lost or damaged, failing which the deposit made by him shall be forfeited.

On the crediting of the cost by the renter, he shall be supplied with a new lock and key or key as the case may be, by the Postmaster. In addition to the cost of the key or both the lock and key, as the case may be, the renter will have to pay postage charges, if any, and the money order commission charges for remittance to the amount representing the cost of the key or both the lock and key, as the case may be, the renter will have to pay postage charges, if any, and the money order commission charges for remittance to the amount representing the cost of the key or both the lock and key to the suppliers, if the supplying firm or a branch thereof is not at the same station.

NOTE 1:

Failure to intimate the loss or damage will entail cancellation of the allotment of the post box.

NOTE 2: In case of loss of or damage to the key, the renter, as a security measure, may, if he so desires, deposit the cost of both the lock and key, in which case a new lock and key will be supplied to him.

(iv) If the lock and key are not surrendered by the renter to the Postmaster within 15 days of the expiry of the period of rent or the renting of the box is not renewed within the aforesaid period, the deposit will be forfeited.

(v) If the renter does not notify the Postmaster of his intention not to renew the rental of the Post Box, before the expiry of the rental period but surrenders to him the lock and the key within fifteen days of such expiry he may e granted a refund of the portion of the deposit representing the cost of the lock and key.

(8) No application for the renewal of the rental of a post box is entertained unless it reaches the Postmaster concerned before the expiry of the period for which rent has already been paid in advance; provided that an application received within 15 days after the expiry of the period accompanied the amount representing the rental for a further period may be entertained if the applicant satisfies the Postmaster that he had sufficient cause of not making the application before the expiry of the said period or that the application reached the Postmaster late on account of circumstances beyond his control; provided the particular Post Box is still available to be allotted to him.

If not available, his application will be considered as a fresh one for allotment of any Post Box that may be available at the time.

(9) The period of rental of a post box commences from the first day of the month in which the post box is allotted and the period of renewal of rental commences from the first day of the month immediately succeeding the period of the previous rental.

(10) When the Postmaster allots a post box to a renter, the latter is supplied with a delivery ticket which will be produced by him or his messenger on demand. The ticket bears the same number as that allotted to the post box and is not transferable.

(11) It is open to the renter to clear his post box at any time during the business hours of the post office provided that the Postmaster may prohibit the clearance of the post box for any period not exceeding half an hour before each delivery to facilitate the sorting of mails.

(12) For ensuring correct delivery the renter should arrange –
(a) that all letters for delivery through, the post box are addressed to him in the following manner, the full postal address also appearing as far as possible:-
A. B. C. Renter
Post Box No………………….
Post office of Delivery…………………..
Postal Index Number (PIN) ……………………
(b) that he has a postal address in the delivery zone of the particular post office where he
has rented a post box.

NOTE:- In towns where there is more than one delivery office and the Post Box facilities are not available in all delivery office, Post Box may be rented in any post office where such facilities may be available irrespective of the consideration of the delivery jurisdiction.

If and when Post Box facilities are provided subsequently at other offices the holders of Post Box facilities will have the option to shift the Post Box facilities provided in their own delivery jurisdiction.

[GDS to Postman Syllabus]

(13) The renter will not have any right to get delivery through the post box of any article addressed to him without the Post Box No.

(14) (i) Where any postal article addressed to a post box number cannot, given its size or for want of space in the box, be placed therein, the Postmaster will arrange an intimation slip to this effect to be placed in the post box and the article will be kept in the delivery department.

(ii) On the renter or his messenger presenting the intimation slip together with the delivery ticket, the article may be handed over to him.

(15) When a renter is unable to clear his post box on account of the loss of the key or otherwise, postal articles addressed to the post box will be delivered to him or his messenger at the counter only during the hours prescribed for window delivery on the presentation of the delivery ticket, provided the allotment of the post box has not been canceled under Note 1 of condition (7).

(16) If the renter of a post box does not clear it for a week, a notice requiring him to clear it for a week, a notice requiring him to clear it, will be sent by the Postmaster by registered post;

and when the articles are not cleared even after this notice, they will be delivered through the postman if the postal articles bear the address of the renter or he has given instructions to this effect.

If for any reason the articles cannot be delivered through the postman in the normal manner, they will be treated as undeliverable and disposed of in the manner prescribed for such articles.

NOTE:

Failure to clear the Post Box, necessitating the issue of registered notices too often or requiring
the Post Office too often to redirect the articles addressed to the Post Box, will amount to a misuse of the Post Box within the meaning of sub-clause (4).

(17) When a renter no longer requires a post box, he is required to surrender the lock and key to the Postmaster, and the latter thereafter will arrange to refund him the deposit or such portion of it as may be admissible under item (iv) or (v) of condition (7).

No refund will be granted if the lock and key at the time of surrender are not in working conditions.

(18) The post box holders who receive a large quantity of mail which cannot be conveniently put into the post box may rent an additional post box on the same terms and

conditions but with the same post box number so that the entire mail may be placed inside the post box instead of keeping a portion of the mail under or above or away from the Post Box cabinet.

56. Post Bags. –

(1) The system of delivery of Postal articles in a bag, which along with a lock and duplicate key is to be supplied by the renter, is available at all delivery post offices, whether the post box system is available there or not.

(2) The foregoing provisions relating to the renting of post boxes apply mutates mutandis to the renting of postbags also except in the following respects:-

(a) locked post bags with the postal articles placed inside the bag is handed over to the renter or his messenger over the counter on the production of the delivery ticket during the hours prescribed for making window delivery ;

(b) these bags except those rental in combination with post box same number may be used by the renter for dispatching to the post office fully prepaid unregistered letters, postcards, inland letter cards, newspapers, and packets for posting.

*The remaining part will be added soon. You may refer to the volume for the correctness of the content.

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